Developing a Digital Master Plan

Our team, composed of consultants with diverse skills and expertise, has developed numerous digital master plans, often in an operational version, through the implementation of physico-financial action programs. Our consultants rely on widely recognized and accepted methodological foundations that guarantee the implementation of the best practices of the profession: strategic analysis, value analysis, ROI, portfolio management, etc.

Our proven approach is characterized by a strong participatory approach with the stakeholders, which guarantees a strategic alignment with our client’s ambitions. Our experience shows that the process of developing the master plan is as important as the final deliverable. Ignoring this point would lead to an “above ground” study and above all ineffective even if the content of the final deliverable may be relevant.

We classify these digital master plans into three categories :

  • The Information System Master Plan. Historically, it is about a rather endogenous vision to the organization. It meets the expectations of internal customers, deals with the architecture of the systems (enterprise architecture) and the organizational aspects of the Information Systems Department. This type of plan integrates more and more an exogenous view to the organization with a digitization of the growing customer relationship.
  • The digital strategy. This approach is given priority by an exogenous vision to the organization. It is committed to responding to the company’s external customers (or administered as part of a public service) through the provision of e-services and the implementation of a multichannel digital communication strategy.
  • The territorial digital strategy. This type of approach aims to respond to the problems of digital spatial planning and to accompany public policies by strategies linked to the uses of digital technologies (e-administration, e-health, e-education, etc.) .